Keep Your Prescriptions Current Without the Hassle

Virtual and in-person medication refill services for patients in Riverside and the Inland Empire

You should not have to interrupt your treatment because refilling a prescription feels complicated or time-consuming. If you live in Riverside and take medication for anxiety, depression, or another mental health condition, a streamlined refill process helps you stay on track without unnecessary stress. Missing doses because a refill did not arrive on time can set back your progress and make symptoms harder to manage.

This service provides a simplified virtual and in-person medication refill process designed for ease and continuity of care. Mending Health Care reduces interruptions in treatment by making refill requests straightforward and removing administrative barriers. The goal is to ensure timely access to prescribed medications so you can maintain the stability that consistent treatment provides.

If you need a refill or want to understand how the process works in Riverside, get in touch to speak with someone who can walk you through the next steps.

What Happens When You Request a Refill

You submit a refill request through the patient portal or by contacting the office directly. In Riverside, most requests are reviewed within one business day. The provider checks your treatment history, confirms that the prescription is still appropriate, and sends the refill to your preferred pharmacy. If any adjustments are needed, the provider contacts you to discuss them before processing the refill.

After your refill is approved, you will notice that your medication is available at the pharmacy without needing to schedule a full appointment. You will also notice that the process takes less time and involves fewer steps than traditional refill methods. This service supports medication adherence and continuity of care through efficient refills.

The refill service is available for ongoing prescriptions managed by Mending Health Care. It does not replace regular follow-up appointments, which are still necessary to monitor your overall treatment and adjust medications when needed. Controlled substances may require additional verification depending on state and federal regulations.

Most patients want to know how quickly refills are processed, whether they need an appointment, and what happens if their prescription has expired or needs changes.

You Are Not the Only One with These Questions

Most refill requests are reviewed and sent to your pharmacy within one business day. If the provider needs to contact you before approving the refill, it may take slightly longer.
How long does it take for a refill request to be processed?
You log into the patient portal and submit a refill request, or you call the office and provide your name, medication, and pharmacy information. The provider handles the rest.
What do I need to do to request a medication refill?
Refills may be delayed if you are due for a follow-up appointment, if the prescription has expired, or if the provider needs to adjust your dosage. You will be contacted directly if any issues arise.
Why would my refill request be delayed or denied?
Contact the office as soon as possible if you are about to run out. The provider may be able to authorize a short-term supply while your refill is processed, depending on the medication and your treatment plan.
What happens if I run out of medication before my refill is ready?
The provider can send your prescription to any licensed pharmacy in California. You provide the pharmacy name and location when you submit your refill request.
How does this service work if I use a pharmacy outside of Riverside?

If you are ready to refill your prescription without unnecessary delays, Mending Health Care offers a virtual and in-person refill process that is efficient, compassionate, and designed to support your treatment continuity. Contact us to submit your refill request or ask any questions about how the process works.